I ordered a phone case and was skeptical of what the end product would actually be like based on what Id read here. International shipments in First Class (International) or Priority Mail (International) are not permitted to enter Australia. The shipment update stated that it was sent back to them, but I never received any refund. I've never had any problems and they gave me a percentage off when it was my birthday (which was sept 22) super satisfied and I highly recommend! While the Velvet Caviar Free Ring promotion has unfortunately ended, there are lots of other savings available for you to exploit. Copyright 2009 - 2023 NextGen Shopping, LLC. New; The case is smooth, unlike some cases that have rubbery or grippy edges. Our Velvet Caviar review can vouch that its designs are unique and on-trend, with every phone case offering reliable and long-lasting protection against drops and scratches. For the cases, it is always preferable to look at the designs online and feel the same way in person. Rep. 2 is available at 247 in Calabarzon. I have dropped my phone soooo many times and my case took every drop and not a scratch or crack! If I have to, I will pay for it with my money. Contact Us - VelvetCaviar.com Contact Us Before reaching out, please read our Frequently Asked Questions for an instant answer. Consolidated freight is an efficient way to ship large, heavy items at a lower cost. Anyone can write a Trustpilot review. Don't waste your money and time with this site. Account Management Getting Started With Caviar Trending Articles Positive Reviews Amazing! When importing goods into Australia, it is critical to understand the timelines involved. Plus they gave me attitude about it via email. Love Velvet Caviar and I highly recommend! Enter the Velvet Caviar Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. Super cute & worth every penny! We use cookies for analytics, personalization, and ads. In terms of Mobile Accessories sites, the website is ranked sixth, with a one-year warranty. Which case are you inquiring about? Soft microfiber is lined inside the case to make it more comfortable. Who owns Velvet Jack? This location is expected to generate $333,790 in revenue and employ one person in its first year. We carry a wide variety of phone cases, laptop cases, and other technology accessories to ensure that you are always in the right spot. We ship our orders from our Salt Lake City, Utah facility or Brooklyn, New York facility. Please stretch the bumpers where the buttons are and hold it for 15 seconds. Warranty - VelvetCaviar.com Warranty 1 Year Manufacturer's Warranty POLICY: Before sending a claim, understand our warranty only covers defects in materials or craftsmanship. I asked that since the information wasn't clear they send a prepaid return envelope because I feel that was very misleading. Warranty does NOT cover: orders placed over 365 days ago, marked down or final sale items, or typical wear and tear damage (ex. DESIGNED IN NEW YORK New drops every month in limited quantities. There's other electronic accessory companies that are way better than this BS company. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. In terms of Mobile Accessories sites, the website is ranked sixth, with a one-year warranty. You had an excellent review of the fantastic! bag search. Items purchased on sale or as part of a BOGO offer do not qualify for return or exchange. That says it all.DO NOT BUY FROM THEM. This organization is primarily involved in the manufacture of nondurable goods and nonnec business Velvet Caviar has been in business for about eight years. The rings adhesive is meant to stick on any of our matte or gloss cases. I did a survey on them. There are some of the best phone cases on the market. This item has been designed with polystyrene beads for extra comfort. 0 items. Taking inspiration from the company's tagline of "pretty yet protective," the Brooklyn-based team at Velvet Caviar continues to come up with new fashion-forward designs without sacrificing quality. Velvet Caviar has a consumer rating of 4.36 stars from 376 reviews indicating that most customers are generally satisfied with their purchases. Don't just go by the picture on the site. In the United States, you can have free First Class delivery on orders of $25 or more. Velvet Caviar ranks 6th among Mobile Accessories sites. This case is great! No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Select "Orders" on the bottom of the app Select the order you'd like assistance with Select Help in the upper right hand corner Select the issue you're having or choose "Something else" to chat with an agent If you're on our website click here to start chatting with an agent. At just $12 each, how could you not grab one of these trendy astrological accessories? Velvet Velvet orders over $80 receive free First Class delivery worldwide. Just anything to acknowledge that their product failed and caused damage. Every iPhone model is covered by a Velvet Caviar case, from the iPhone 6s to the current model. Sustainable + Plastic Free By 2023 | Designed in Brooklyn, NYC | Female Founded + Female Focused Sustainable + Plastic Free By 2023 | Female Founded + Female Focused. Shipping took forever. Home of the Pretty yet Protective cases loved worldwide. I ordered some cases on Nov 2 then spontaneously bought a new phone a few days later, so I contacted them about an exchange. Customs clearance can take up to seven business days to process, and Australia Post will release a Customs release report the same day. Thats where Velvet Caviar comes in. Our cases are made from FirmFlex, a hybrid TPU & PC material providing a mix between hard plastic and soft silicone. The screen protector was completely shattered, but my screen was undamaged and the case was undamaged. Youll also get a Velvet Caviar coupon for 10% off your first order if you sign up for the brands newsletter. They just care about making their own profits not customer satisfaction. Velvet Caviar allows you to wear a ring grip with a back grip. Clinic Customer Service Best Sellers Amazon Basics Today's Deals Prime New Releases Books Music Gift Cards Registry Fashion Amazon Home Toys & Games Pharmacy Coupons Sell Computers Video Games Automotive Home Improvement Beauty & Personal Care Smart Home Pet Supplies Luxury Stores Health & Household Handmade Audible TV & Video Velvet Caviar If you have further questions for the brand after reading this Velvet Caviar review, go to the website the brand contact page and select the appropriate category. Velvet Caviar was founded in 2014 by a fresh college graduate who had a passion for designing stylish phone cases. Designs and quality of the cases are amazing! Products within warranty will be replaced or exchanged with a product of equal value. You are viewing current velvetcaviar.com coupons Absolute THIEVES. We also ensure all reviews are published without moderation. My order never came and when I contacted them they told me it was sold out. Look them up on BBB before buying with them. In Australia, the four major carriers are Australia Post, Sendle, UPS, and DHL. This is a high-quality phone case that is well worth its price. Their customer service will ignore your request for return and keep your money. See all Designs you'll love with protection you can count on. We also offer a 100% satisfaction guarantee on all of our products, so if youre not happy with your purchase, well make it right. My phone fell off my shoe while I was on a rocky beach in the middle of the ocean in Alaska. This Velvet Caviar review will look at the brands bestsellers and answer some commonly asked questions. . It is generally true that customers are satisfied with the quality and service of the products they purchase. I contact them again and they said they'd email me one. They sell cheap junk made in China and cases don't fit devices. Redeem at checkout A15 Show Coupon Code in Velvet Caviar coupons 50% OFF COUPON CODE Save 50% Off using Coupon Code Get up to 50% off with coupon code ASE Show Coupon Code in Velvet Caviar coupons 50% OFF Submit. According to 356 reviews on Velvet Caviar, the majority of customers are satisfied with the product. My phone got ran over by a bus and several other cars.. You will continue receiving exclusive discount codes and news about the latest promotional offers in your inbox as well. This unique Velvet Caviar marble case is $30 and is available for iPhone 8/7 Plus and 8/7 SE through to all variations of iPhone 12. These devices protect your screen and camera from damage. This case also features a front lip as extra protection for those who tend to drop their phones while taking their 1,318 selfie of the day. Customer Reviews: 4.5 out of 5 . After a couple of days they replied, telling me the 14 day window after DELIVERY had expired, and they would not provide an exchange. Velvet Caviar received a 4.5 star rating from 367 customer reviews indicating that the vast majority of customers were happy with their purchase. Hello Madison! I sent an eail to the company for exchange information. Shipping is free on orders over $20. Essentially, these businesses are saying that their products are best viewed in the packaging and that they should be purchased within the next three days. Will be repurchasing soon. Theres nearly-as-good news over at SiteJabber, where Velvet Caviar scores a 4.49/5-star ratings from 362 reviews. USPS first-class shipping is available for orders that include free US shipping; delivery is usually 3-5 business days from the time you place your order, depending on your location. I had one of their phones rings for a month when it shattered right off the base while I held it. This is a velvet white marble rose gold chrome iPhone 6 case. Also, with the brands frequent sales and discount codes, these products end up being very affordable for the quality they offer. My new phone case after using it 6 days looks old, worn, dingy and very dirty. Velvet Caviar does not currently provide a phone number for its customer service team. Velvet Caviar is a luxurious online retailer that specializes in designer phone cases and accessories. Velvet caviar Samsung s10 standard phone case NWT $24 $0 Size: OS Velvet Caviar nmoncada22289 Velvet Caviar Holo Moonstone Marble iPhone X Case with Rose Quartz pop socket $15 $50 Size: OS Velvet Caviar shanapm 1 Velvet Caviar iPhone 12 Pro Max Case with matching ring $20 $50 Size: OS Velvet Caviar shanapm 1 5 Velvet Caviar Nebula AirPod Case Cheap, substandard, and incompatible cases are available, and they sell junk made in China. After using it for a few days, I contacted the company and sent them pictures. Velvet Caviar Compatible with iPhone 14 PRO MAX Case Pink Glitter [8ft Drop Tested] Protective Clear Cover for Girls Visit the Velvet Caviar Store 14 ratings -22% $3499 List Price: $45.00 FREE Returns Color: Pink Stardust Glitter About this item COMPATIBILITY: Designed for iPhone 14 Pro Max (6.7" display diagonal), case will NOT fit any other model Premium cases & accs. Their customer service will ignore your request for return and keep your money. Don't settle for boring phone cases! Contact: Location: United States Email: hello@velvetcaviar.com Pros And Cons Performance Expert Support Quality Products Customer Service Review Score Breakdown Reliability: Expertise: Support: Value: Overall: I love everything about the cases and they have only improved the quality as the years go by. My problem with this is they don't specifically tell you that the one in the picture isn't the one you order. We deliver on time, provide prompt, dependable assistance, and have a smile on our faces. If you buy from them as a gift better give it before Christmas, b day or whatever because they will not exchange anything beyond the"14" days, what crappy customer service considering the time of year, Tip for consumers:The customer service and return policy is below zero, Products used:None all were shipped wrong and since they were Christmas gifts they refused to exchange for correct items because it was ordered iNovember button opened till Dec25, Case came right on time, exactly like the picture. The quality of the cases are SO WELL MADE. CouponFollow tracks coupon codes from online merchants to help consumers Velvet Caviar consumer reviews, complaints, customer service. How does velvetaiv come from? Their products are known for their unique designs, quality materials, and attention to detail. When it comes to flavors, the champagne and caviar are matched by a specific method. If you'd like to file a warranty claim, please. Love their iPhone & aipods cases! Check out their BBB reviews and AVOID.They don't even have a phone number or mailing address listed. Velvet Caviar is a fine restaurant that is located in Brooklyn, New York. You should check any coupon or promo code of interest on the Im happy to report the case arrived in a timely manner, was the correct product, and the quality was a lot higher than expected! It was delivered to them 11 days ago, yet I have still not received my refund. Non-qualifying returnsinclude anyitem(s). Splitit provides assistance with financing. Dont let the Barbie-pink gloss finish fool you: the stylish and sassy Neon Pink Clear iPhone Case is as tough as they come with its drop- and crack-resistant raised bezels. I do like them. I have been a customer of Velvet Caviar for a long time. Its smooth finish, slim profile, raised front lip, and access to all ports make it a slim, flexible silicone case. The quality is superior! You should avoid them if you have a good BBB rating and have avoided them before. With a long neck and a tie-front, this dress is appropriate for the office. Now, I'll just never spend another penny with them. Velvet Caviar Compatible with iPhone 14 Plus Case Coffee [8ft Drop Velvet Caviar Compatible with iPhone 14 Plus Case Coffee [8ft Drop Tested] Protective Clear Phone Cases, Learn more how customers reviews work on Amazon. These cases are handmade with genuine velvet and caviar leather, making them both stylish and durable. How far can drop test without hurting my phone? This is an excellent case! What? Its sleek, stylish, and sturdy! If you placed your order after 1pm EST on a Friday, your order will be shipped the following week. Anyone who has worked with this company is completely satisfied with the service. Their products are handmade with Swarovski crystals, real diamonds, and 24 karat gold. Discounts for Military and Military family members. They're very cute and very protective. 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